LegalCrystal – Blog

Dear Consumers,

Today I would like to make you Aware of Consumer Dispute Readdress Forum & Commission under Consumer Protection Act!

GROUNDS FOR COMPLAINT:

(‘Complaint’ here means any allegation in writing made by a Consumer)

1. The Goods bought by a “Consumer” or agreed to be bought by him/her suffers from one or more defects.

2. The services hired or availed of or agreed to be hired or availed of by the “Consumer” suffer from deficiency in any respect.

3. A Trader or the Service Provider, as the case may be, has charged for the goods or for the services mentioned in the Complaint, a price in excess of the price:

a) Fixed by or under any law for the time being in force,

b) Displayed on the Goods or any Package containing such goods,

c) Displayed on the price list exhibited by the Trader,

d) Agreed between the Parties.

4. The Goods which will be hazardous to life and safety when used are being offered for sale to the Public

a) In Contravention of any standards relating to safety of such goods as required to be complied with, by or under any law for the time being in force,

b) If the Trader could have known with due diligence that the goods so offered are unsafe to the Public.